Privacy Policy

Section 1 — What We Collect

We collect your name, phone number, email, service address, and project details when you submit a free estimate request or contact us directly. We also use Google Analytics and Meta Pixel to collect anonymized usage data (pages visited, traffic sources). When you message us via our Facebook Messenger chatbot, we receive your name and message content solely to respond to your inquiry.

Section 2 — How We Use Your Information

• To contact you about your free estimate request
• To schedule and confirm service appointments
• To improve our website and marketing through anonymized analytics
• To comply with applicable Connecticut and federal laws

We never sell or share your personal data with third parties for marketing purposes.

Section 3 — Your Rights

You may request a copy of the data we hold about you, ask us to correct inaccuracies, or request full deletion of your data at any time. We will honor deletion requests within 30 days unless legally required to retain the information. To exercise any of these rights, email us at info@rivshome.com.

Section 4 — Contact

Questions about this policy? Reach out at info@rivshome.com or call (860) 999-6408.